Caroline Park Properties (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://caroline-park.com, submit an inquiry, subscribe to our newsletter, or otherwise interact with our website.
By using this website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Information You Provide
When you complete a contact, registration, inquiry, or newsletter form, we may collect:
- First and last name
- Email address
- Telephone number
- City, neighborhood, ZIP code, or preferred location
- Real estate interests, such as buying, selling, renting, or financing
- Subject and message content
- Communication preferences
- Any other information you voluntarily provide
Providing personal information is voluntary. However, we may be unable to respond to your inquiry if you do not provide the necessary contact information.
Information Collected Automatically
When you visit the website, certain information may be collected automatically, including:
- IP address
- Browser and device information
- Operating system
- Referring website or advertising source
- Pages viewed and actions taken
- Date and time of your visit
- Cookie and similar technology identifiers
- Advertising attribution identifiers
2. How We Use Your Information
We may use collected information to:
- Respond to your questions and real estate inquiries
- Contact you about buying, selling, renting, financing, or related services
- Schedule consultations or follow-up communications
- Provide requested property or market information
- Send newsletters when you have subscribed
- Maintain and improve the website
- Protect the website against spam, fraud, and misuse
- Measure the performance of advertising campaigns
- Understand how visitors use the website
- Maintain business and communication records
- Comply with legal, regulatory, brokerage, or professional obligations
We will not use your information for purposes that are materially different from those described here without providing appropriate notice.
3. Cookies and Tracking Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website activity, prevent fraud, and measure advertising performance.
Some cookies are necessary for the website to function. Other cookies may be used for analytics or advertising measurement. Where required by law, non-essential tracking technologies will be used only after appropriate consent has been obtained.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality or our ability to measure advertising performance.
4. ChatGPT Ads and OpenAI Conversion Measurement
We may use the OpenAI Measurement Pixel and related conversion-measurement services to understand whether visitors who arrive through advertisements displayed in ChatGPT complete actions such as submitting a real estate inquiry.
These technologies may process information such as:
- The page or website from which you arrived
- Advertising click or attribution identifiers
- Browser and device information
- The page where a conversion occurred
- The date and time of the conversion
- Information indicating that an inquiry form was successfully submitted
If automatic advanced matching is enabled, supported contact information may be normalized and securely hashed in the visitor’s browser before being included with a conversion event. Raw contact information is not transmitted to OpenAI through automatic advanced matching.
We may also send conversion information to OpenAI through a secure server-to-server connection. This information is used to measure advertising effectiveness and associate eligible website actions with advertising interactions.
You can learn more about OpenAI’s privacy practices at:
https://openai.com/policies/privacy-policy
5. How We Disclose Information
We may disclose information to:
- Website hosting, maintenance, security, and form-processing providers
- Email, newsletter, customer relationship management, and communication providers
- Advertising, analytics, and conversion-measurement partners
- Real estate brokerages, agents, lenders, inspectors, escrow providers, title companies, or other professionals when requested or reasonably necessary to assist with your inquiry
- Government agencies, regulators, courts, or law-enforcement authorities when required by law
- Professional advisers, such as attorneys, accountants, or compliance consultants
- A successor organization in connection with a merger, acquisition, sale, or transfer of business assets
These parties may process information only for the services they provide or as otherwise permitted by law.
6. Sale or Sharing of Personal Information
We do not sell personal information for monetary payment.
Our use of advertising and measurement technologies may be considered “sharing” or a “sale” under certain state privacy laws, even when no money is exchanged. Where applicable, you may request that we stop such use by contacting us at cp@caroline-park.com with the subject line “Privacy Opt-Out Request.”
Where legally required and technically supported, we will also process recognized browser-based opt-out preference signals, such as Global Privacy Control.
We do not knowingly sell or share personal information belonging to individuals under 16 years of age.
7. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Respond to and manage inquiries
- Provide requested services
- Maintain appropriate business records
- Satisfy legal, regulatory, tax, brokerage, and professional obligations
- Resolve disputes and enforce agreements
- Prevent fraud or misuse
Retention periods may vary depending on the type of information and the reason it was collected.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please do not submit sensitive financial information, Social Security numbers, banking credentials, passwords, or other highly confidential information through the website contact form.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request information about the personal information we collect
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain sales or sharing of personal information
- Limit certain uses of sensitive personal information
- Withdraw consent where processing is based on consent
- Receive equal service without discrimination for exercising privacy rights
To submit a privacy request, email cp@caroline-park.com with the subject line “Privacy Request.”
We may need to verify your identity before completing certain requests. An authorized agent may submit a request on your behalf where permitted by law.
10. Email and Newsletter Communications
If you subscribe to our newsletter, we may send you real estate updates, market information, property-related content, or other communications.
You may unsubscribe at any time by using the unsubscribe link in an email or by contacting cp@caroline-park.com. Unsubscribing from promotional emails will not prevent us from sending necessary responses or service-related communications.
11. Telephone and Text Communications
If you provide a telephone number, we may use it to respond to your inquiry or communicate about requested real estate services.
We will obtain any consent required by applicable law before sending automated promotional text messages or making automated marketing calls. Consent to marketing communications is not a condition of purchasing real estate brokerage services.
Message and data rates may apply. You may request that communications stop at any time.
12. Third-Party Websites
This website may link to third-party websites, including property-search services, social-media platforms, brokerage websites, and other service providers.
We are not responsible for the privacy, security, or content practices of third-party websites. Please review their privacy policies before providing personal information.
13. Children’s Privacy
This website is intended for a general audience and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you believe a child has submitted personal information through this website, please contact us so that we can review and, where appropriate, delete the information.
14. Do Not Track
Some browsers offer a “Do Not Track” setting. Because there is no universally accepted standard for responding to traditional Do Not Track signals, the website may not respond to those signals.
Where required by applicable law, we will process recognized opt-out preference signals, such as Global Privacy Control.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.
The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
16. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact:
Caroline Park Properties
11766 Wilshire Boulevard, Suite 100
Los Angeles, California 90025
Email: cp@caroline-park.com
Telephone: 310-800-2680
REALTOR® | Equity Union | DRE #02250901